Product Designer

Project Brief

Ideal for students, educators, or anyone looking to enhance their memory and knowledge, Flash App provides a streamlined experience that can be tailored to individual needs, making it a go-to resource for efficient study.


Role: UX Designer / UX Researcher

Goals

Meet our Persona

Jessica Jacobs

46 yr old

Married mother of 2

Nurse

Moving up in her career



Behaviors

Outgoing, driven and open-minded, Jessica enjoys spending time with her family.


Problem Brief

Jessica needs a way to quickly

add words to flashcard sets that she study

though out the day in short 10 minute sessions.

Ideation

Early Prototypes

Usability Test 1

Round One

Uncovered many errors with a usability error rating of 4.

Version 1.2

Global Navigation / Back Button / Onboarding

Usability Test 2

Round two we were able to dive deeper to observe some real issues.

USABILITY TEST REPORT

Metrics

0 = I don‘t agree that this is a usability problem at all

1 = Cosmetic problem only: need not be fixed unless extra time is available on project

2 = Minor usability problem: fixing this should be given low priority

3 = Major usability problem: important to fix, so should be given high priority

4 = Usability catastrophe: imperative to fix this before product can be released


SEVERITY

Observation

Recommendation

3

Wording "term" is confusing


Change to Word / Definition

4

Unable to leave QUIZ PAGE

Add HOME button to QUIZ PAGE

Add Back Button

4

Unable to select deck from STUDY PAGE

Create SELECT DECK PAGE

3

Wording is confusing in STUDY MODE, FLASH

Change wording to Flashcards in STUDY MODE

4

STUDY MODE onboarding confusing

Add a question to guide participants along, Whatcha wanna ​do?

A deep dive into STUDY MODE navigation.